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Support & Maintenance Services for Software, Web & Mobile Apps

Software development initiatives need comprehensive support and testing procedures to be successful, and the software life cycle would not be complete without them. MultiQoS provide ongoing software maintenance and support services so you may concentrate on your actual business capabilities rather than having to deal with technical issues.

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Our Side of the Story

Progress Flawlessly with Absolutely Phenomenal IT Support and Maintenance Services

MultiQoS adhere to best practices while keeping up with our systems to ensure the stability of our production environment. Our unique design provides accountability and transparency at all phases with specified entrance and exit criteria and precise data. To create a strong plan, we do in-depth research, audits, and analytics reviews. We bring the finest strategy to the table by fusing the objectives with our knowledge of technology to create a design that people enjoy using a human-centered approach.In order to assist you in preserving your company's IT assets steadily, safely, and perfectly high-performing, we have enterprise-level professionals offering mobile app support and maintenance services. With all the significant maintenance and support problems, we assist you in moving forward with sustainable development and business continuity to stand apart in the crowd and make your mark!

star-imageYears of Experience
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14+

With over a decade of industry experience, we bring deep expertise, proven strategies, and reliable solutions that help businesses grow and succeed in a competitive market.

star-imageProjects Delivered
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700+

We have successfully delivered hundreds of projects across various industries, ensuring quality, innovation, and timely execution tailored to our clients’ needs.

star-imageHappy Clients
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370+

Our client-first approach has helped us build long-term relationships, earning trust through exceptional service, transparent communication, and measurable results.

Reasons to Consider

Why Support and Maintenance Service Is Important?

Businesses worldwide use our software support and maintenance services to ensure their applications are up and operating efficiently. With our tailored solutions, you may fix, avoid, adapt, and perfect your goods by utilizing our application maintenance services. With our general and niche services, we assist you in incorporating scalability, flexibility, and quick implementation when you outsource software support and maintenance.

Bug Fixation

To maintain your program or website operating correctly, you must remove bugs. A maintenance specialist will look for code issues and correct the operating system, software, and hardware without changing any part of the currently installed program.

Capability Enhancement

The software industry is a dynamic field requiring periodic modification of features and functionality. Improving software platforms modify work habits, update hardware, adjust compilers, and other factors to improve overall workflow.

Remove Outdated Functionalities

Any outdated or undesired software function, it goes without saying, is worthless. It only takes up room and reduces productivity. Application management removes these fundamental components (UI and code) and provides fresh ideas based on popular tools and technologies.

Scalability and Security

Regular maintenance may increase your program’s scalability and keep it safe from outside attacks. This enables the system to handle heavier workloads while still delivering acceptable productivity levels.

From Idea to Launch

Our Latest Work

Explore how our innovative solutions and expertise transform ideas into tangible results. At MultiQoS, we bring creativity and strategy to every partnership we craft.

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Nutrisnap

Health & Fitness

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Noble App

Online Shoe Store App

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Creptic App

Crypto Exchange

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Our Expertise

Our Comprehensive Maintenance & Support Services

Our support and maintenance services aim to proactively manage software maintenance to guarantee that it is bug-free at release. To make your software resilient and safe, we adhere to the finest application software maintenance methods. You can select the maintenance plan that best meets your business needs and use it to efficiently fix problems and bugs while filling in holes in your IT environment.

SAP Support

Get mission-critical solutions on time by interacting and working together with skilled SAP support staff. With our SAP support services, we have you covered whether you're boosting value realization or fostering innovation.

IMS Applications Support Services

With our tailored services, you may increase internal and external communication by routinely monitoring your apps and receiving prompt help. We assist you in resolving technical issues and guarantee effective communication.

Application Support & Maintenance Services

With the help of our application maintenance and support services, you may increase, alter, or supplement the features of your apps. We support you in advancing automation, streamlining company operations, identifying hazards, and investigating cutting-edge solutions.

Website Maintenance Services

Maintaining your website requires regular updates, backups, speed tests, security checks, and other maintenance procedures. Utilize our knowledge to improve the functionality of your website.

Perfective Software Maintenance

Enhance your corporate application to increase performance while extending its useful life. Utilize transformational features for industry-leading usability while eradicating performance bottlenecks to assure effectiveness.

Remote IT Support Services

With our remote IT support services, you may quickly get expert assistance to resolve critical, mission-critical problems. We are prepared to service you around-the-clock thanks to our international team of competent personnel.

IT Consulting Services

With the help of our turnkey IT consulting services, you can maximize all of your IT investments. Get the consulting support you need to assess various technological methods and develop a plan that aligns with your company's objectives.

Industries We Serve

Delivering the Best Services to Diverse Industry Verticals

As an esteemed software development firm, we ensure the best work for every business no matter their size and the industry they operate in.

  • Sports
  • Fintech
  • Fitness
  • Manufacturing
  • Healthcare
  • Retail
  • Real Estate
  • Education

Sports

Sports technology is about seamless fan engagement. Our AI-based sports software solutions transform how viewers experience the game. We offer end-to-end sports software solutions offering features like live streaming integration, real-time score updates, and interactive fan zones.

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Gameday Guide

Sports Schedule and Event Booking Mobile App

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Betappvisor

Online Sports Betting App

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In the Crowd

Music Event Ticket Booking Platform

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Hire Experienced Support Team

The success of your digital business depends on partnering with developers who possess in-depth knowledge and expertise in application development and maintenance.

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Structured for Success

Our Maintenance & Support Services Process

At MultiQoS, our maintenance process begins by comprehending your business needs. Our team of experts designs customized solutions utilizing advanced technologies to meet those requirements.

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Step 01

Discovery Phase

Step 02

UI UX Design

Step 03

Development

Step 04

Quality Assurance

Step 05

Deployment

Step 06

Maintenance

Trusted by Our Clients

Praising Voices Reflecting Our Excellent Work

Clients praising us for our work is a true reflection of the amazing work that we have done with heart and soul to pave the way for their success.

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“It's rewarding to work with a diligent and dedicated team. Excellent guys to work with! Always listened to my thoughts and came up with creative design solutions. Whenever you need them, they are available and eager to share their knowledge.”

Rose H

CEO - Polished

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“I am highly satisfied with their work. Our collaboration is seamless, and we have regular discussions with their developers to define tasks and ensure progress. We were particularly impressed with their excellent communication skills.”

Swantje Uphoff

Founder - Screeners Berlin

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“Our vision was understood and they asked really detailed questions to find out what was required. A well-defined process was followed during the development process and the team captured requirements diligently. The team is also flexible enough to adjust to the schedule.”

BEN T

CEO - Gameday Guide

Cooperation

Our Flexible Engagement Models

At MultiQoS, we provide a range of flexible engagement models to cater to the unique needs of our clients. Our team is adept in industry best practices and works closely with clients to deliver optimal solutions that align with their end goals.

Fixed Price Model

For this model, we offer a comprehensive project proposal that includes a fixed timeline and price for completion. It is particularly suitable for small to medium-sized businesses.

Hourly Basis Model

This model is suitable for projects with evolving requirements that may change during the development process. Clients are charged based on the actual hours worked by the developers on an hourly basis.

Dedicated Hiring Model

Clients have the option to hire a team of dedicated developers who work solely on their projects. This model is best suited for large-scale projects that require ongoing maintenance and support.

What Makes Us Reliable

Why Choose MultiQoS as a Maintenance & Support Services?

Continuous Surveillance

Our dedication to providing high-quality online solutions always motivates us to produce the trustworthy items you anticipated and planned when evaluating.

Cost Reduction

You may optimize your IT infrastructure and costs by locating wasted resources, getting rid of surplus, and properly configuring hardware services for scalable software support.

DevOps Services

We provide more than just website and software maintenance; we also serve as a link between product and developers by providing DevOps services, which simplify the delivery process.

Experienced Developers

Our developers have extensive knowledge and hands-on experience in developing and maintaining applications, as well as other development projects.

Tracking Bugs

We manage the bug tracking system, taking the identification of faults and defects into account, and we provide faultless and reliable software products.

Reconfiguration & Modification

We examine your current software and make any adjustments to modify the data format, support utility changes, adjust the hardware, regulate, and integrate new operating systems.

FAQs

FAQ on Maintenance and Support Services

How soon can I renew a maintenance contract once it has ended?

The maintenance services can be renewed at any time. However, it is advantageous for you to renew it before the expiration date or as soon as the previous one has ended.

How much app support and maintenance services do cost?

As per experts, app maintenance can cost 15-20% of the total development cost.

Will Assist My Team be able to help me if my need for technical support is urgent?

Our technical support team members will confirm that you have a current maintenance contract when you identify your business by contacting us. Technical assistance and software maintenance is only available to you while your support contract is active.

Do you have any experience working with different types of clients?

It is mainly startups, SMEs, digital agencies, and enterprises that we serve. We have also developed software for clients in sports, education, finance, travel, healthcare, media, automotive, and retail. As a top service, we provide custom software development for tech-enabled businesses to use internally as a competitive advantage.

How much does maintaining software cost?

Changes made to software after it has been provided to the end user results in software maintenance costs, usually 75% of TCO.

How do you typically begin working with a new client?

MultiQoS engagement process usually follows an exploratory discussion to identify areas of need and determine whether a mutually beneficial relationship is possible.

  • Technical discussion
  • Qualification call
  • Documentation

To know more get in touch with our business consultant.

What is covered by software support and maintenance?

Any software upgrades, yearly updates, patches, and fixes required to enhance functionality and keep the program in working order are software maintenance and support.

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