MultiQoS Achieved 99.1% Inventory Accuracy Across 6 Pharma Plants with AI-Driven Supply Chain System
At MultiQoS, we built a Supply Chain Intelligence Platform that connects inventory, procurement, and material flow into one system. It enables real-time supply chain visibility across 6 plants, improves inventory accuracy to 99.1%, reduces emergency procurement by 38%, and supports better demand planning and cross-plant coordination.
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Unified Supply Chain Platform for Pharma Operations
MultiQoS helped the client implement a Supply Chain Intelligence Platform to solve challenges caused by disconnected inventory systems across multiple plants. Each plant used different ERP systems and manual tracking methods, which created gaps in visibility and limited operational control across locations. This led to stock mismatches, delayed procurement, and poor coordination between teams. The solution unified data across plants and improved planning accuracy, operational visibility, and decision-making speed across the supply chain.
Real-Time Machine Monitoring
AI Demand Forecasting
Cross-Plant Transfers
Centralized Visibility
The Challenges Client Faced
The client’s supply chain was spread across six plants, and nothing was really connected. Teams couldn’t see stock properly or coordinate procurement in real time. Every plant used its own ERP, so information was always delayed or missing. Because of this, even a logistics intelligence platform couldn’t support proper planning or smooth movement of materials.
Disconnected ERP Systems
3 separate ERP systems created fragmented data flow, causing delayed updates and inconsistent operational visibility.
Inefficient Material Movement
Poor coordination across plants led to frequent stock imbalance situations, with simultaneous overstock and stockouts.
No Real-Time Inventory Visibility
Around 33% stock mismatch across plants due to a lack of live tracking, leading to unclear stock status and planning gaps.
Slow Procurement Coordination
Manual coordination between teams increased procurement cycle time and slowed down decision-making.
How We Built a Supply Chain Intelligence Platform
We followed a structured process to design and deliver a cloud-based Supply Chain Intelligence Platform built around real supply chain challenges, multi-ERP environments, and real-time operational data.
Discovery
2 Weeks
6-plant supply chain audit and ERP mapping
Inventory flow analysis and gap identification
RFID feasibility study across all sites
Regulatory traceability assessment
Integration of SAP, Tally, and legacy ERPs
RFID real-time data pipeline via MQTT
AI demand forecasting engine (Prophet + XGBoost)
Cross-plant data sync layer + dashboards
3 Weeks
DEVELOPMENT
Testing & Delivery
3 Weeks
99% inventory accuracy validation across plants
Forecasting model back-testing on historical data
Phased rollout across 6 plants
Parallel run before full deployment and stabilization
Discovery
2 Weeks
6-plant supply chain audit and ERP mapping
Inventory flow analysis and gap identification
RFID feasibility study across all sites
Regulatory traceability assessment
DEVELOPMENT
3 Weeks
Integration of SAP, Tally, and legacy ERPs
RFID real-time data pipeline via MQTT
AI demand forecasting engine (Prophet + XGBoost)
Cross-plant data sync layer + dashboards
Testing & Delivery
3 Weeks
99% inventory accuracy validation across plants
Forecasting model back-testing on historical data
Phased rollout across 6 plants
Parallel run before full deployment and stabilization
Connect inventory, procurement, and planning in one platform.
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Key Features of the AI-Driven Supply Chain Platform
The platform was built to give teams one clear view of all plant operations so they can understand what is happening and respond without delays.
Live RFID Inventory Tracking
RFID scanners track material movement at entry and exit points across plants. This helped bring inventory accuracy up to 99.1% by reflecting actual stock movement in real time.
AI Demand Forecasting Engine
The system uses past consumption data to support demand planning, which helped reduce emergency procurement by 38% and made purchasing more predictable.
Multi-ERP Integration Layer
SAP, Tally, and legacy ERP systems are connected into one flow, bringing together data from 3 different systems so teams can work with consistent information.
Centralized Analytics Dashboard
A Power BI dashboard brings everything together, including inventory procurement expiry risks and compliance, so decisions can be taken faster with clearer information.
Built for Real-Time Supply Chain Control
The system provides full visibility across pharmaceutical operations by connecting inventory, demand, and operations into one live view through a supply chain data analytics solution. It reduces manual tracking and disconnected systems, helping teams access accurate data and make faster, more confident decisions in real time.
Delivering Reliable Supply Chain Operations in Real Conditions
We run the platform directly across existing plant systems, where it tracks inventory, demand, and movement in real time. Teams maintain operational control while keeping daily workflows stable without relying on manual coordination.
Stable Operations Across Plants
The system keeps inventory and data updated in real time, helping teams run operations smoothly without disrupting existing workflows.
Faster Response to Changes
The platform highlights stock issues and demand shifts early, allowing teams to act during operations instead of reacting later.
Reduced Manual Coordination Effort
The system reduces dependency on calls and manual tracking, helping teams manage operations more efficiently across plants.
Consistent Planning and Execution
The platform helps maintain consistent inventory control and planning across plants, reducing variation and improving overall supply chain stability.
Let’s Build a Smarter Supply Chain Network Together
Simplify Planning and Improve Plant Visibility.
At MultiQoS, we help pharmaceutical teams connect supply chain operations using real-time systems. With live tracking, forecasting, and ERP integration, teams gain better visibility across operations. They respond faster and manage inventory and planning with greater control.
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Performance and Reliability in Supply Chain Operations
The platform connects inventory, demand, and plant data in real time. Teams track stock movement, monitor changes, and update plans without slowing daily operations. They act on issues as they appear and keep procurement, inventory levels, and plant workflows stable and under control.
Measurable Results Across Supply Chain Operations
The platform improved visibility, planning accuracy, and coordination across all plants by connecting inventory, demand, and procurement into one working system.
Inventory Accuracy
Teams tracked stock in real time across all plants, improving accuracy from earlier disconnected records and reducing mismatches.
Regulatory Non-Conformances
Improved traceability and reporting helped teams pass audits without issues and maintain compliance across operations.
Reduction in Emergency Procurement
Better demand planning reduced last-minute purchases and helped teams manage procurement more efficiently.
Increase in Cross-Plant Transfers
Teams moved materials between plants more easily, reducing stock imbalances and avoiding simultaneous shortages and overstock.
Our Technology Stack
Backend & Core Platform
- Node.js (Microservices Architecture)
- GraphQL API Layer
- PostgreSQL (Azure SQL Database)
- Redis (High-speed caching layer)
- Docker (Containerized services)
ERP & Enterprise Integration
- SAP BAPI (Custom Connectors)
- Tally XML API Integration
- Legacy ERP Systems (Custom ETL Pipelines)
- Azure Service Bus (Event-driven data synchronization)
IoT & Real-Time Tracking
- Zebra RFID Scanners (Dock-level tracking)
- HiveMQ MQTT Broker (Real-time messaging)
- Stream-based inventory event processing
AI / Machine Learning
- Python-based forecasting engine
- Facebook Prophet
- XGBoost (Hybrid predictive modeling)
- Automated purchase requisition engine
- 3+ years of historical consumption data training
Mobile & Frontend
- Flutter (Android-first mobile app)
- Role-based access control UI
- Cross-plant transfer management interface
Analytics & Reporting
- Power BI Dashboards
- Row-level security (plant-wise data isolation)
- DirectQuery integration with Azure SQL
- Compliance & audit-ready reporting layer
Cloud & DevOps
- Microsoft Azure (App Service, Azure SQL, Service Bus)
- Azure DevOps (CI/CD pipelines)
- Scalable microservices deployment architecture
Trusted by Our Clients
Praising Voices Reflecting Our Excellent Work
Clients praising us for our work is a true reflection of the amazing work that we have done with heart and soul to pave the way for their success.
“It's rewarding to work with a diligent and dedicated team. Excellent guys to work with! Always listened to my thoughts and came up with creative design solutions. Whenever you need them, they are available and eager to share their knowledge.”
CEO - Polished
“I am highly satisfied with their work. Our collaboration is seamless, and we have regular discussions with their developers to define tasks and ensure progress. We were particularly impressed with their excellent communication skills.”
Founder - Screeners Berlin
“Our vision was understood and they asked really detailed questions to find out what was required. A well-defined process was followed during the development process and the team captured requirements diligently. The team is also flexible enough to adjust to the schedule.”
CEO - Gameday Guide
FAQs
Frequently Asked Questions
What is the Supply Chain Intelligence Platform, and how does it improve operations?
Does the platform require changes to existing ERP systems?
How does the system track inventory across plants?
How does the platform improve demand planning and reduce stock issues?
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